A : Our paints come in paste form, so please dilute them with water to suit your needs.When painting lines, add twice as much water as paint, adding to or subtracting from this amount based on the desired shade (dark, medium, light).

A : If the paint is not applying well to the desired material or if the painting process involves repeated handling, it might be helpful to add a small amount of agglutinates.

A : We recommend storing unused paint in an airtight container. If the paint dries out, add water and mix well to return the paint to a paste.

A : Since the best course of action depends on the paint’s condition, please contact us and we will advise you further.

A : If you use our paints too thickly, they can sometimes become water-resistant. If the paint becomes water-resistant in storage, please contact us.

A : The paint can sometimes appear a slightly different shade in photographs. Also, the shade can vary slightly from batch to batch and depending on the firing temperature.

A : Our glazes are regulated at 50 degrees. However, because the shade can vary depending on the density and because if the glaze is too dense it may peel off, please fire a test piece before using.